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Session Information & Terms & Conditions
Thank you for booking in with me, I'm looking forward to working with you. This page should contain the information you need - getting here, what to wear, payment etc but if I've left something out please let me know.
Firstly please take a moment to read my terms which I have endevoured to make as fair as possible:
The Ts & Cs
Cancellations:
My terms of business are appointments cancelled with less that 24 hours notice are chargeable. Last minute cancellations really impact small businesses, as they cannot be filled. Please do not be offended if payment for short notice cancellation or missed appointments is taken. Confirming your booking is agreement of these terms.
Block Sessions:
Pilates & Treatment - I provide the option to purchase blocks of 3 or 5 sessions at lower rates than a single session. These have an expiry of 6 and 10 weeks respectively.
If I need to cancel your appointment for any reason I will increase the expiry date accordingly.
Communication:
I aim to respond to calls/messages/emails as promptly as I can. When I am with clients I will try to confirm I’ve received your message, and give you an idea of when I will be able to fully reply.
Unless time sensitive, I will respond to evening or weekend communications during my next working day. I may sometimes response outside of my working hours at my discretion.
Payment:
Sessions are payable at the time of booking in order to confirm your appointment.
Please see Offerings and Pricings for my rates.
I will send you an instant payment link (and my account details for transfer if you prefer) with your session confirmation - your payment is an agreement of these terms.
Health Screening & Informed Consent Form:
This form needs to be completed and signed before your first class or appointment as it gives me valuable information to prepare for your appointment. Please click the link below to complete the online form (you do not need a printer):
Getting to Me:
In person appointments:
Address :
Polruan
Oakley Wood
Benson
South Oxfordshire
OX10 6QG
what3words:
This postcode covers the whole of Oakley Wood,, so please use the what3words to find the exact location. The app links with Waze/Google Maps for directions:
what3words address: ///exist.probe.dumpling
https://w3w.co/exist.probe.dumpling
Easy landmark
The beautiful and enormous Copper Beech Tree next to the gate is pictured above is your best landmark. It towers above everything. The sign board is also usually outside and has small white reflectors on it if you are coming when its dark. Please note there are no street lights and at night time it is very dark. (Great for viewing stars and the moon on clear nights)
Precise details:
We are directly on the A4130, on the left if approaching from Wallingford, roughly 800m after the turning for the Recycling Centre.
The very short driveway is straight off the main road immediately after 'The Cherries' bus stop (which is on a long driveway - this is our neighbour). The Cherries have red reflectors at the end of their driveway - we are about 20m further on. Look for the sandwich board which has white reflectors at night. If you get to The Hillside and Oakley Edge house signs and driveway you've just missed us. The driveway is in the middle of a long beech hedge.
If you are approaching from Henley direction you will see two properties on the right in an elevated position (infront of the woods) as you approach the sign for Oakley Wood. Their private driveway displays the signs 'Oakley Edge' and "Hillside'. Our driveway about 60m further along on the right, in the middle of a beech hedge, by the tall Copper Beech tree. Look for the sandwich board which has white reflectors at night
From the M40:
If you come off the M40 at Stokenchurch you will come through Chistmas Common on the B481. Just after Park Corner your navigation will likely tell you to turn right towards Huntercombe End. Unless you enjoy single track lanes with blind bends and potholes, ignore your navigation and contine on the B481 all the way to Nettlebed to pick up the A4130. Your nervous system will thank you.
Phone signal can be sketchy!
Parking:
As this is a private venue, gates are opened 10-15 minute before all classes, events and 1:1 sessions.
If you are coming to a group class/event please park considerately so everyone can fit on the driveway. There is space for up to 10 cars - come all the way into the driveway to allow other cars to get through the gate. We kindly ask that you don't park on the grass.
If you arrive more than 10 minutes early another class/event may be taking place and you may not be able to park, or the gates might be closed
Bus:
The No. 33 Bus stops outside The Cherries less than a minutes walk away on Sundays. It connects us with Henley, Wallingford, Didcot and Abingdon.
Train:
Didcot Parkway is served by the No. 33 Bus and has direct connections to London Paddington in around 40 mins.
Finding The Studio & The Cabin
When you pull into the drive, the entrance is to the left of the property, through the solid black wooden gate pictured above (with a grey Welcome sign) that is between the garage and the house front door. The gate is usually open when you arrive. If it is not open it means I am with another client or class and I will open it shortly.
(There is another metal gate to the right of the house that we kindly ask you not to use)
As you come into a gravel courtyard, The Studio is signed on your left (with the glass doors). This is the location for all 1:1 sessions.
For The Cabin (classes and group sessions), continue through the courtyard towards the greenhouse and follow the gravel path that winds to the right around the greenhouse, then along the back of the garden to The Cabin.
We kindly ask that you stay on the gravel pathway rather than cutting across the garden in-front of the house. It will also ensure you don't get muddy feet!
It's a minute or so to walk from your car - bring a brolly on rainy days!
What to wear:
Pilates/movement:
- Something comfortable that you can move in freely. (Some studios ask you to wear tight fitting clothing in order to see alignment - although helpful I place feeling comfortable in what you are wearing above this)
- I ask for no exposed zips or rough materials as they can damage the upholstery of the apparatus and the mats
- For your safety on the moving apparatus I recommend bare feet or grippy socks
- If you have long hair you will need to tie if back to avoid it getting caught in the the springs or mechanisms (yes - I have heard of this happening and it doesn't end well).
- Both spaces are shoe-free (there is racking) , and there is a small space in the cabin to hang coats
- Please have your phone on silent (or vibrate if needed in a emergency)
- If you cannot attend a class or event at the last minute please send a message if you can so we know to start without you
Treatment:
- I will usually look at you posture in standing and in movement. Please wear suitably covered underwear/bra top/shorts/ (short in length) so I can see your alignment in detail and how your body moves.
Please remove any jewellery (necklaces/bracelets) that could get in the way.
I look forward to seeing you x
Email me: thea@thea.co.uk
Call me: 07798 603620